Skip & Bin Hire FAQ

FREQUENTLY ASKED QUESTIONS

Ordering a skip for the first time can be a confusing process. The following sections have been created to assist you in answering some of the common questions you may have. The first section is for skips and the lower section for bins.

If you have more specific questions to ask please contact us on 01223 861010 or click here to fill in an enquiry form.

SKIP HIRE

How much notice do I need to give?
When is a Permit Required?
How do I Pay?
Where can Skips be placed?
Which skips have drop doors?
Are lidded skips available?
Is the Waste Recycled?

How much notice do I need to give?
Orders taken before mid-day are usually dealt with the following day unless we are particularly busy. If you require a permit then we will need 3 working days to obtain one from the local council.

When is a Permit Required?
A permit is required when a skip is placed on public land such as footpaths and highways. Permits last for a maximum of 14 days and in most cases we will be able to organise this for you.

How do I Pay?
We accept cash on delivery or any major credit card on ordering. Alternatively if you require many skips in the future, you may wish to consider opening an account.

Where can Skips be placed?
We will place skips in the most suitable location if no instructions are given. When deciding a skips location you will need to consider access for a HGV, the weight of the loaded skip, and which way round you want the skip if you have a drop door.

Block paving, soft tarmac and grass areas are not suitable for heavy loads. If you are unsure if an area is suitable, please call our transport department for advice.

2 yard and 3 yard skips are delivered by our mini skip lorry
4 yard to 14 yard skips are delivered by our standard size skip lorries.
16 yard to 40 yard skips are delivered by our large Roll on off lorries.

Which skips have drop doors?
4, 6 and 8 yard skips.

Are lidded skips available?
Yes lidded skips are available from 8 yard to 14 yard, and are primarily used for light industrial waste.

Is the Waste Recycled?
All the skip waste is taken to our C&D Recycling Facility where we aim to achieve 80% diversion from landfill. Skips containing green waste is processed by our IVC composting facility.

BIN HIRE

Where can bins be placed?
How much notice do I need to give?
When will the bins be emptied?
Is there an alternative if I require many bins for one type of waste?

Where can bins be placed?
The following factors need to be considered:
- Can a dustcart access the location?
- Can a bin be easily manoeuvred to the dustcart? Ie steps/slopes/gravel
- Are there any width/height restrictions stopping larger bins from being used?

How much notice do I need to give?
Once the quote is accepted, the service can commence within three working days.

When will the bins be emptied?
Non-residential areas can be serviced from 5am unto 4.30pm on the allocated service day for your area.
Residential areas can be serviced from 7am to 4.40pm on the allocated service day for your area.
Sites can be serviced up to 7 days a week, weekly, fortnightly or monthly basis.
Our Fleet operates 363 days a year, therefore eliminating the chance of missed collections.

Is there an alternative if I require many bins for one type of waste?
Yes. You can hire a REL skip, which can take the same volume of waste as several 1100L wheelie bins. The skip is delivered by a standard size skip lorry and emptied by a REL dustcart.

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SKIP & BIN HIRE

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IMPORTANT THINGS TO KNOW

Do not overload your skip:

The waste must not exceed the top of the skips walls – otherwise it is illegal. If you have heavy materials to dispose of, such as soil or hardcore, you will need a skip between 2yards and 8yards as the larger skips cannot be lifted with these heavy materials.

Do not put the following in your skip or bin:

Fridges/Freezers
Tyres
Paint Cans
TV’s/Monitors
Asbestos
Clinical/Medical Waste
Fluorescent Tubes
Solvents
Liquids
Oil
Batteries
Plasterboard (max 10% of load)
Hazardous/Toxic Material
Large tree trunks

If you have any of the above, Donarbon can offer a service to dispose of them correctly and legally with an audit trail. If you are unsure if a material is suitable for a skip, please call our transport team on 01223 861010.

Donarbon Ltd - Waste Mangement for Cambridgeshire, Skip Hire and Recycling

FREQUENTLY ASKED QUESTIONS

SKIP HIRE

BIN HIRE

SKIP & BIN HIRE

IMPORTANT THINGS TO KNOW